The rise of the CHATBOTS
Chatbots
are expected also to provide enormous value at the workplace, where they could
reduce user effort and error in tedious tasks. For example, when a form has to
be filled out with data in the correct fields and properly formatted like in
say medical, insurance or financial forms it's much more convenient to answer
a bot's questions and let it handle the rest.
Chatbots
can also manage complex tasks that require cross-referencing information and
arriving at useful conclusions for the user. A traveling family could ask a bot
to “Find a child-friendly restaurant within the next 5 km,“ and the bot could
deliver that, along with directions and ratings.
Source | Times of India | 11 September
2016
Regards
Pralhad Jadhav
Senior Manager @ Library
Khaitan & Co
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