What e-books at the
library mean for your privacy
Back in 1995, printing company Quad/Graphics didn't let its
employees in Saratoga, New York, access the internet. But that didn't stop the
workers from figuring out a way to get online during business hours.
E-books and audiobooks, now standard at
libraries, make protecting privacy harder. Titles are usually provided through
private companies, which can access your data. And today's software can create
more comprehensive records about you than a simple list of the books you
checked out. (You can also get many e-books and audiobooks online free and legally.)
Libraries are also using software behind the
scenes to collect data about how you use their services. It's called customer relations management software,
and it helps libraries market and customize their services.
It's up to librarians not to connect a
patron's library records to the demographic information from Analytics on
Demand, and the ALA's Berman says the service provides librarians with too much
information. Still, there's comfort in knowing many librarians stick to their
privacy principles -- even if you blow your company's budget by surfing the web
at work.
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