Video : Knowledge has no rank
This was a key theme of a discussion
between information executives Major Barry Byrne, Chief Information and
Knowledge Management Officer at the Irish Defence Forces, and Rita Zonius, Head
of Internal Digital Communication at ANZ.
“In
some commercial sectors they call it ‘working out loud’ or ‘collaboration’,”
Byrne told BlueNotes
on video. “It’s a sense that with anything you are working on, you have a
responsibility to your colleagues and the organisation to share that knowledge.
“Try
and turn the old paradigm of knowledge is power – and hoarding of knowledge is
power – on its head.”
Zonius
said a key plan of getting organisations to embrace such a mindset is getting
leaders of businesses onside.
“Through
their use of enterprise social networks it makes it ok for their people to do
the same,” she said, reflecting on her experience installing an ESN at
ANZ.
Byrne
said encountering resistors along the way when pushing such cultural change is
inevitable, even when a positive end result is obvious.
“Privacy
concerns are massive,” he said. “Convincing end users of the viability of what
you are proposing… is key.”
The
two execs also touched on growing volumes of information and giving a voice to
the unheard across an organisation. Watch the video above to find out more.
Regards
Pralhad Jadhav
Senior Manager @ Library
Khaitan & Co
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