Now, a mobile app for grievances on education
Often,
students and parents are afraid of coming out against educational institutions
fearing harassment. Forum for Fairness in Education, a non-governmental organization
has launched a new mobile application to give fears a backseat by assuring
complainants of anonymity.
“We
have filed over 40 PILs over two decades but the difficulty is always in
getting people to come forward to complain. As a result, it is tough to get
evidence to support their claims,” said Jayant Jain, president of the NGO which
was formed in 1994.
The
app also allows users to upload videos, photos and documents to support their
complaint. There are separate drop down options for every kind of grievance,
whether it is regarding fee hike, harassment or school bag weight. They can
also elaborate and explain the problem.
On
this free app, users can inform the NGO of their problem without being afraid
of the consequences or being victimized. They have been assured their identity
will be kept confidential except when required to be presented to the court. In
that case too, it will be revealed only after taking their permission, assured
Jayant.
“Many
times there is confusion over which authority to approach or who can address in
case problem. If they send us the complaint through this app we will forward it
to the concerned authority,” he added.
Users
can also check the status of their complaint. The app will also be educating
its users on matters such as rules pertaining to fee hike and conducting weekly
surveys on issues related to education. The latest survey is on demonetization
and its effects on the education field.
“The
idea is to expose corruption in the education field,” said Jayant. The app
called FFE INDIA is available on play store.
While
a parent Prasad Tulaskar whose child studies in a city school appreciated the
app he said that there should be a regular appraisal of the app by the NGO as
to how many issues it has resolved in a time frame.
Kandasamy
Krishnan, an M.Com student was however skeptical of it. “How can we believe
that the NGO will not disclose our name? What if they misuse it,” he asked.
Source | Free Press Journal | 29 November 2016
Regards
Pralhad
Jadhav
Senior
Manager @ Library
Khaitan & Co
No comments:
Post a Comment