EPFO’s
launched Citizens’ / Client’s Charter 2017
Charter 2017 to bring transparency and accountability on the part of
EPFO
The
Minister of State for Labour & Employment(IC), Shri Bandaru Dattatreya
launched EPFO’s Citizens’ Charter 2017. Citizens’ Charter 2017 is an attempt to
bring transparency and accountability on the part of EPFO and make service
delivery system and grievance redressal mechanism more efficient so that it
delivers goods and services to its all stakeholders in a time bound manner with
a reduced timeline from earlier timeline of 30 days. The timeline in case of
claim settlements is 10 days and 15 days in case of grievance redressal
management.
The citizens’ charter has been launched with the vision of social security coverage to all employees as well as implementation of policies for benefit of all stakeholders with adequate support level of social security.
Citizen’s / Client’s Charter Link to download | http://labour.nic.in/sites/default/files/CCC%20%28English%29%20%282%29.pdf
Source | http://labour.nic.in/
Regards
Pralhad Jadhav
Senior Manager @
Knowledge Repository
Khaitan
& Co
Upcoming Event | MANLIBNET 17th
Annual International Conference on 15-16 September 2017 at Jaipuria, Noida,
India
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